Pilgrim Systems today announced a partnership with IT solutions provider K-Cloud and 2e2, a leading provider of mission-critical IT services, to deliver comprehensive and robust solutions to UK law firms. Pilgrim already has experience of the Software as a Service model with clients such as MBM Commercial already onboard. The partnership with K-Cloud and 2e2 forms the next step in Pilgrim’s SaaS strategy and offers mid-size law firms a market leading service. More...

nFlow  today announced that Franks Macadam Brown, a growing Edinburgh-based law firm, has implemented nFlowLive.com, a Cloud-based Dictation-as-a-Service (DaaS) solution. The firm has replaced the incumbent analogue tape-based dictation system in favour of a more efficient workflow and cost-effective hosted solution. More...

nFlow today announced that Devereaux Solicitors, a London-based specialist litigation law firm, has successfully implemented nFlowLive.com, its Cloud-based Dictation-as-a-Service (DaaS) solution. Replacing an analogue tape dictation system, Devereaux Solicitors chose nFlowLive.com for its rich functionality, ability to seamlessly connect with its South Africa-based transcription service provider and offline working facility.

Prior to selecting nFlow, working alongside Accesspoint Technologies, nFlow’s channel partner for nFlowLive.com, Devereaux Solicitors trialled nFlowLive.com and a hosted solution from another leading digital dictation solution provider. Accesspoint Technologies is an Application Service Provider specialising in facilitating the implementation of complete Cloud-based office solutions.

As a growing legal practice, Devereaux Solicitors has made a strategic decision to adopt enterprise Cloud technologies because they offer cost effective access to latest solutions, are easy to deploy and easily scale with business requirements. For instance, when implementing nFlowLive.com, the firm did not have to incur expenditure to purchase additional servers. All it needed was a PC and an internet connection to deploy the solution firm-wide.

Devereaux Solicitors has experienced significant time savings and efficiency gains since implementing nFlowLive.com. It is able to better manage workload due to its transcription service provider’s access to nFlowLive.com, especially during absences of back-office staff during holidays or sickness. The offline dictation facility allows users to dictate without an internet connection and upload when online. This feature was particularly appealing to Devereaux Solicitors as often fee-earners work remotely and on the ‘go’. Finally, logistically, the firm no longer needs to store tapes or risk losing records and notes due to tapes deteriorating in quality over time and use.

John Ioannou, Senior Partner at Devereaux Solicitors, said, “In a legal business, time is money and we recognise the importance of adopting systems that make us more efficient and ultimately enable us to deliver a further improved service. Given the volume of complex paperwork we deal with, a digital dictation system is now indispensable for us.

“nFlowLive.com is a perfect combination of simplicity and complexity – despite the underlying technical and workflow complexities, the speed and ease with which it was implemented was staggering. From the time we confirmed our order to nFlow, the solution was up and running in under 24 hours. For the user, it is very simple and intuitive to use requiring practically no training. It has delivered instantaneous productivity benefits and crucially has inbuilt, fail proof safeguards for security and disaster recovery.”

Based on nFlowLive.com’s initial success, Devereaux Solicitors is now looking to deploy the nFlow BlackBerry solution, which will further enhance the firm’s mobile working capability.